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How-to · Dubai

Arrange shipping & customs for your belongings

Used household goods land duty-free, but only once your residence visa exists. Time the shipment to the visa, not to the flight.

Before you move

Time

4 to 10 weeks lead time

Cost

AED 6,000 to 30,000+ depending on volume and origin

Difficulty

Medium

What to bring

A detailed packing inventory, room by room, with values

Quotes from at least two international movers

Your passport copy, and your residence visa once it is issued

×

Not needed: A full container, if you're moving light. Dubai furnishes cheaply and fast

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Not needed: Anything electrical you love. UAE mains is 220 to 240V on UK-style 3-pin G sockets

Your options

Prices checked August 2026

Do it

  1. 1

    Understand the one rule that governs the whole timeline

    Dubai Customs releases used personal effects duty-free to residence-visa holders. Until your visa is issued, your shipment is just cargo sitting at Jebel Ali accruing storage. If your visa is still in process when the container lands, your mover can usually hold it in bonded storage, at your cost. Ask what that costs per week before you book, not after.

  2. 2

    Build an inventory that survives an inspection

    List everything by room with a realistic value. Almost every shipment is X-rayed or physically opened. Used goods clear free; anything that reads as new or as a commercial quantity attracts 5% duty plus 5% VAT, and missing invoices for new items make that worse. Unbox new purchases before they ship, and keep receipts for anything expensive.

  3. 3

    Take the restricted list seriously, it is not the EU list

    Alcohol does not belong in a household shipment. Also out or restricted, regardless of how normal it was at home, replica or decorative weapons including swords, gambling equipment, unlicensed satellite receivers, and anything politically or religiously sensitive. Books, films and photographs can be inspected and held for censorship review. Drones need GCAA registration, and controlled medication needs advance MOHAP approval.

  4. 4

    Book 6 to 10 weeks ahead and expect the clearance tail

    Sea freight from the UK or Europe to Jebel Ali runs roughly 4 to 5 weeks door to door; from the US east coast 25 to 30 days port to port, and considerably longer from the west coast, where the cargo usually transships. Then add 1 to 2 weeks for clearance at Jebel Ali on top of the sailing.

Words you'll hear

Emirates ID

The resident ID card everything hangs off. Bank, lease, SIM, hospital desk. Guard it like a passport.

VAT

A flat 5% on most goods and services since 2018, shown separately on receipts. Rent and most healthcare are exempt.

Common questions

Can my shipment arrive before I do?

It can arrive, but it cannot clear. Customs want your residence visa and passport, and they may ask for proof of when you entered the UAE. The cheapest sequencing is to land, get the visa and Emirates ID moving, and have the shipment arrive behind you rather than ahead of you.

What if my employer is paying for the move?

Then the mover is usually appointed for you, and the relocation allowance is often capped by volume rather than by cost. Get the cap in cubic metres in writing before you decide what to ship, because the overage is billed to you at retail.

Is it worth shipping furniture at all?

Often not. Dubai's second-hand market on Dubizzle and the flat-pack shops turn over constantly because the population does, and a shared-container part load can cost more than replacing the contents of a one-bed. Ship what is irreplaceable and buy the rest here.

Full checklist tracking and task completion live in the Ternli app for Dubai.