What to bring

✓

NIE (or passport)

✓

Lease

✓

CUPS code. Printed on any previous bill, or ask the landlord

✓

Spanish IBAN for the direct debits

Not needed: An in-person visit. Everything is done online or by phone

Your options

Cambio de titularidad

Take over the existing contract. The fast route

Free

If supply is live, switching the contract to your name keeps the lights on with zero gap. Call the current retailer with the CUPS, your NIE and IBAN.

Holaluz / Octopus

The newcomer-friendly retailers

Varies by tariff

Clean apps, English-manageable onboarding, honest tariffs. The market is liberalised. Switching later is free, so don't agonise.

Endesa / Naturgy / Iberdrola

The incumbents

Varies by tariff

Fine service, pushier upsells. Naturgy handles most piped gas. Water is Aigües de Palma either way. No choice to make there.

Prices checked June 2026

1
Find the CUPS codes
The CUPS identifies the meter, not the person (separate ones for electricity and gas). It's on any old bill, photograph one before the landlord disappears.
2
Electricity first
Cambio de titularidad if supply is live, new contract if not. You'll choose regulated (PVPC) or free-market tariff, for a first year, a simple fixed free-market tariff is the low-stress pick.
3
Water and gas
Aigües de Palma online for water. Gas is piped (Naturgy contract) or butano cylinders in older flats, check which yours actually has before contracting anything.
4
Photograph the meters on day one
Send readings to the landlord and retailers. That's what stops you paying the previous tenant's last month.

CUPS

The code identifying your electricity or water meter. On any old bill. Grab one before the landlord leaves.

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