Month 1
Time
1 hour total · 1 to 5 days activation
Cost
€80 to 140/mo combined
Difficulty
Medium
What to bring
NIE (or passport)
Lease
CUPS code. Printed on any previous bill, or ask the landlord
Spanish IBAN for the direct debits
Not needed: An in-person visit. Everything is done online or by phone
Your options
Cambio de titularidad
Take over the existing contract. The fast route
Free
If supply is live, switching the contract to your name keeps the lights on with zero gap. Call the current retailer with the CUPS, your NIE and IBAN.
Octopus Energy
The newcomer-friendly retailer
Varies by tariff
Clean app, English-manageable onboarding, honest tariffs. The market is liberalised, so smaller retailers exist too, but check a newer brand's standing before you switch. Switching later is free, so don't agonise.
Endesa / Naturgy / Iberdrola
The incumbents
Varies by tariff
Fine service, pushier upsells. Piped gas runs on Redexis's network whichever retailer you pick. Water in Palma is EMAYA either way. No choice to make there.
Prices checked October 2026
Do it
- 1
Find the CUPS codes
The CUPS identifies the meter, not the person (separate ones for electricity and gas). It's on any old bill, photograph one before the landlord disappears.
- 2
Electricity first
Cambio de titularidad if supply is live, new contract if not. You'll choose regulated (PVPC) or free-market tariff, for a first year, a simple fixed free-market tariff is the low-stress pick.
- 3
Water and gas
EMAYA (Palma's municipal water company) online for water, or your town hall's supplier elsewhere on the island, and note that island water is metered tightly and summer restrictions are a normal part of life here, so a dripping cistern is expensive in more than one sense. Gas is piped (a retailer contract on the Redexis network) or butano cylinders in older flats, check which yours actually has before contracting anything.
- 4
Photograph the meters on day one
Send readings to the landlord and retailers. That's what stops you paying the previous tenant's last month.
Words you'll hear
CUPS
The code identifying your electricity or water meter. On any old bill. Grab one before the landlord leaves.
Read more
Renting in Palma without getting burned
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Full checklist tracking and task completion live in the Ternli app for Mallorca.